Customer Service Secrets Series Conclusion: You Have One Customer
Posted by Richelo Killian on March 24th, 2008
Be Proactive, not Reactive
Posted by Richelo Killian on March 23rd, 2008
How to Handle Complaints Gracefully
Posted by Richelo Killian on March 22nd, 2008
Respond to Inquiries Quickly
Posted by Richelo Killian on March 21st, 2008
Don’t Divulge Customer or Subscriber Information
Posted by Richelo Killian on March 20th, 2008
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Tags
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What I'm Doing...
- Just met Richard Branson. Spent 5 mins talking to him. Fantastic guy, and so down to earth! 1 week ago
- Sitting in a hotel room in FREEZING and WET Glasgow! Note to self: Walking from the train station to Crowne plaza is NOT short in the rain! 3 weeks ago
- From idea to product AND sales in around 24H! http://www.howtovideosmonthly.com/WordPressSalesPage/ and not a bad product either! ;-) 3 weeks ago
- iPhone updated to 2.1, and so far MUCH faster overall! Fingers crossed! 3 weeks ago
- More updates...
Random Wisdom
When you worry, you go over the same ground endlessly and come out the same place you started. Thinking, on the other hand, makes progress from one place to another… the problem of life is to change worry into thinking, and anxiety into creative action.
